Joy Lim Siew Wah has over 25 years of training and development as well as human resource
experience in various management positions in the education, retail and manufacturing
industries. In all her capacities, she has been given the privilege of pioneering the
departments. Her areas of training include customer service, management and quality.
In 1996, she represented Malaysia in the Fukuoka International Women's Conference in Japan.
Joy graduated from the University of Toronto, Canada with a Bachelor of Arts degree majoring
in English and Sociology, Ryerson Polytechnic, Toronto with a Human Resource Management
Certificate and Malaysian Institute of Management with a Diploma in Management.
She was trained in Dorset, England and she is the PIONEER Buzan Licensed Instructor in
Malaysia to conduct courses founded by Tony Buzan, the creator of Mind Mapping and the
world leader in learning technique and in the field of creative thinking. Joy is also a
certified trainer for 6 seconds Emotional Intelligence, the world’s leader in EQ training.
Since the set up of her training company in 2000, she has conducted many in house trainings
and public programs for multinational companies and the government sector. The industries
covered are banking, petrol chemical, medical, manufacturing, ICT, hotel, telecommunication,
automotive, insurance, trading, services etc. She differentiates her trainings from others
in the field by creating a powerful impact with emphasis on actual and tailor made business
applications as well as addressing real work concerns to enhance work performance and
organizational effectiveness. By sharing her industrial experience and using a motivating
"hands-on" approach, she adds value by delivering practical business solutions. Since then,
there have been many success stories and benefits experienced by individuals and corporations.
